hi Timothy,
I think your questions deserve a new thread. I know that in many places there is a personel shortage thus controllers working double screens, or in areas they normally don't work (and sometimes may not even have the licence for).... Ueberlingen is only one example of what CAN happen.
Other problems I have heard of is no follow-up training, no proper manuals about changes, etc. .... and the reason? lack of money as usual...
So, start up a new thread and see what echo you get.... I'm not a ATCO myself so it's not for me to start it..... sorry. For me it's pure interest since I know many that are and I'd like to compare their complaints to yours.
Westy