Inappropriate Pax Comments

[flapsforty]

sinala1; hilarious!

Good topic ditzyboy. According to my colleagues I radiate 'friendly but don't f*ck with me', which is probably why I have never experienced any of the comments you describe. But I know that it happens with many FAs, because I have heard unbelievable stories and have seen too many of my colleagues pretty upset at the unprovoked rudeness of folk who think that their ticket price buys them immunity from common courtesy.
For your enjoyment, here's a story I posted on the Admin forum a while back.

0400 hrs in the early morning, our 737 bulging at the seams sitting on the hot tarmac far away from the terminal building, captain reminding me that our slot time is too close for comfort. The last pax boarding is a well dressed gent with 5 large pieces of handluggage. I'm frantically and fruitlessely trying to convince the handling agent that there is NO way we are gonna embark on a 5 hour flight with 170 people on board an aircraft entirely devoid of paper towels, tissues or even a single sheet of bog paper, so I leave the disposal of the handluggage to the elderly, far too kind FA who works the front galley with me. She had confiscated a veritable mountain of handluggage the night before without a bad word from the pax, so I know her diplomacy is impeccable.
With the agent finally telling me that perhaps he would be able to lay his hands on 10 rolls of toilet paper after all, suddenly my FA comes running into the galley, big silent tears streaming down her normally placid face.
" I was apologising for not having space for all his bags and explaining the rules to him and how 5 pieces really is too much for even a business class passenger and then he suddenly shouted at me We all know what kind of people just follow the rules, don't we!.

I felt my whole body go cold and it was as if there was a vibrating metal sheet in my chest making a huge racket. I slowly and deliberately walked into the cabin, found seat 3F and heard myself say in a voice at least an octave lower and 3 decibels louder than my usual You have just told my FA that we all know know what kind of people just follow rules, and WE all know what you meant by that. That dedicated, hard working, sevice minded and by the way jewish woman is now standing in the kitchen crying her heart out because you insinuated that she is a Nazi. You have 2 choices. Either you get your b*tt out of that seat into the galley and apologise profusely and convincingly to that poor woman or it will be my pleasure to personally escort you and your ridiculous amount of handluggage OFF this aircraft. You have 10 seconds to make up whatever passes for your mind and your time starts right NOW!
After a vast silence the other pax erupted shouting and yelling their support, the guy got up and apologised to the FA.
I might be out of a job shortly.

This was october and haven't heard a word about it from the company, so I guess the guy himself realised he had really overstepped the mark. Thankfully idiots like him are few and far between, and vastly outnumbered by the civilised, the pleasant, the charming and the happy.
Contact with the pax was my first reason to start flying and it is still one of the most enjoyable parts of the job.