eal401 - That's a little unfair don't you think?
I have worked in the Customer Service sector for my entire working life and I have to say that as much as I love my job, I have never realised until now just how offensive and rude the general public can be!
Yes we expect it and yes we do take it in our stride. We certainly don't sit in our galley crying about it or making snide comments behind passenger's backs.
95% of pax are a delight to serve and spend time chatting to, but despite "paying our wages" the other 5% don't reserve the right to be down right rude at times!
Let's not forget that this is a Cabin Crew forum and we are allowed to let off steam sometimes!
