This is pure rumour,so I have no hard facts to go on,but amongst those who,i'm sure know better than myself,is it correct what i've heard that the customs officers at LHR T3 are considered to be the worst/most officious/most arrogant in the UK?
This came from a novel i recently read which happened to be written by an ex Immigration Officer at T3 and was supposedly based on fact.
I've been through all the terminals at LHR and have found T1 and T4 to be the friendliest,while T2 and 3 were both staffed (when I went through on many occasions) by extremely officious,rude people.
Interested to hear your thoughts...
