Charles
Thanks for your reply, but no avserve showing anywhere. I can see isass.exe mentioned by a previous poster, and also Navapsvc.exe which sounds somewhat similar to avserve?
It has occured to me that as I have reinstalled NAV I need to reregister, I doubt it but I will try that anyway.
The odd thing is that I cannot get connected to the Symantec website either, in addition to not being able to run Live update. As I mentioned I have the MS patch already.