LH lowering standards of service?
Has anyone else noticed how LH have started cutting back on the standards of their Business Class cabin service on European services? I normally fly BHX/FRA; since the beginning of April the standard has noticeably declined. No refreshment towels on boarding, no aperitif offered, a small cold snack instead of a meal - but a bigger bread roll intended, I suppose, to compensate? Even the refreshment towels (which now seem to come with the meal) are 20% smaller than they used to be...
What is going on? Last year things were so much better, these cut backs are very obvious. I hope other travellers took the opportunity to state their opinions in the in-flight survey as strongly as I did!
Perhaps it's time to look at what other airlines offer.....??
And when will someone at LH learn to make decent coffee??