I totally agree with you Nitro, this is a cowboy outfit run by John Wayne wanna be's. However in recent months it had improved slightly until the demise of EAAC, which hurt it badly in the pocket and resulted in the very bad feeling amongst its employees.
The good intention is there, but there is a severe lack of willingness to invest by the management which results in them taking on contracts without the ability to fulfill them.
Why use a hammer when a chock will do!!!!!
P.s. and you can buy that yourself cause they wont pay fot it!