The phone is a Sharp GX10i. We went to the Vodafone website and it showed us, very complicatedly, how to enable Vodafone live! or whatever its called. We followed this, and thankfully the screen said..ENABLED!
Woohoo! Well, we sent a picture to my email address, and it ddnt work. (There is still nothing after 5 hours).
The phone appears to be all set up and all. Very troublesome. The reason we want to use this facility is to send to the computer, via email, a few pictures dad took when away in Cyprus.
I might end up emailing Vodafone. I'll let you know my response in a decades time
(however, perhaps people have had good experiences with them??)
Dan