Milan madness
Recently led a party of 81 (adults and children) back from a ski trip to Italy and booking back in at Milan (Linate) was madness in true bureaucratic style.
Having spread ourselves out over the available booking-in lines, after 10 mins a desk was opened up for us to use. No, not just for all those at the back of the queues but they insisted that I collect all 81 tickets and put the whole lot through the one desk.
That made that queue 5 times longer than any other queue and we ended up delaying the flight because we couldn't all be processed in time.
Is it just the Milanese. I love Italy and Italians in general. Maybe this check in lady just took her job too seriously!
Any other stories anyone?