Dutch,
Sorry, I see nothing wrong with my put up or shut up call. As far as I know, the PFA has no DUTY to provide a BB. I don't think the membership has ever voted on whether or not we should have a presence in the WWWeb. I think we should and I wish it was a hell of a lot better than it is. I have neither the skills nor the time to help (but have done my bit in other directions in the past and, hopefully will in the future).
How do we know that the people doing all the complaining are members?
The easiest way to stop the complaints is to abandon the service. Just close it down altogether.
If you can't help, don't hinder.
Or, as someone has as a tag line to his posts:-
Lead, follow or get out of the bluddy way.
Mike W