sure we don't know who you are....
but since i work for BA, as crew
and I KNOW that it takes up to 15 yrs to reach Purser or CSD.
just so you know...
and aswell...
we feel we have a desire to defend something we think it's nobodys business other than the community inside BA.
So if you are outside, you can HAVE no idea of what's going on.
And I know some of them on here and I know, we give and knows customerservice.
Just so you know....