Duh!! Silly me! Now I think I understand.
No - it'll be the way I expressed it
Mrs BOAC hasn't added on anything
You sent me rushing to the credit card folder, but PHEW! - all is ok!
Yes, I suspect the 'story' is as you say. I will check with BT as the nice AOL lady said she could hear lots of clicking on the voice line (which I could not) which meant 'it was having trouble reconnecting'. This may be the way out of the contract
PS Gave up waiting for CD and am now running 9