Overstress - can't agree with you more! I was unfortunate enough to be undertaking a course at Cranebank whereupon blasting through the wall came Tina Turners 'Simply the Best'. Apparantly, it was the first day of a new CC intake!! It was sickening to hear them whooping it up while we were undergoing an examination. Anyone.... and I mean anyone, can be trained to be CC. Bring on the bench-marking!
Also agree about your comments about their luxury cars, there was a rumour that any car parked in the CC carpark which was over two years old would quietly towed away and crushed.
When Size and Shape 2 was announced a senior CSD was seen sobbing just by the coffee bar in Compass, a Manager tried to comfort him saying 'not to worry, you'll be o.k, you've got plenty going for you' to which he sniffed, I'm not worried about my job, I've done plenty of years, its that I've just had to pay for my own Latte!'