My friend had a raft of probs with his computer due mostly to kids doing uncontrolled installs of c r a p downloads containing malware, adware, etc. No virii, to the best of my knowledge, tested with
VET from Computer Associates. I will have him try Housecall, but I'm pretty confident the machine's clean. I've managed to fix most probs, but one in particular eludes me.
When you do a restart by clicking on a RESTART button in a dialogue, eg after a program install or uninstall, etc, the machine does the shut-down part, but it doesn't restart. If you then CTRL-ALT-DELETE (just once) while it is stalled it restarts ok.
If you press the Restart button on his keyboard, same thing, the computer does the shut down but won't restart without CTRL-ALT-DELETE.
Normal shutdown works ok. Standby works ok. Just re-start won't work.
It's a clone and he says it's been doing it since new but he never chased it up with the supplier and now it's out of warranty.
P4, XP Home updated. Any clues greatly appreciated.
AA