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Old 30th Mar 2004, 20:36
  #43 (permalink)  
Rananim
 
Join Date: Sep 1999
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CRM has undoubtedly gone too far and the balance needs to be redressed.It promised a lot in the late seventies but has failed to become the panacea that the industry hoped for.In fact,it has created more problems than it has solved.Not least of which is the erosion of the Commanders authority(a rudderless ship always ends up on the rocks),frequent grassing amongst crews,and the lack of respect shown in intra-crew communication on todays politically-correct flightdeck.
One's right to the privileges that CRM affords is directly proportional to one's level of airmanship and cognitive judgement,and these two assets are borne out of experience,and experience only.A student pilot,fresh out of flight school has no business making reports on a high-timer.In fact,he/she has no business in the right seat of a commercial jetliner.Possession of a pilots licence and the ability to reproduce the company SOP manual verbatim would appear to be all that is required in certain airlines and cultures to expect all the privileges that CRM accords.It is not.
A co-pilot in Fedex,or any US major,probably has about 5000 hours and has more likely than not flown as a commander in the regionals.He/she knows and understands the complexities involved in being a commander.He/she knows where the very thin line is drawn.That line between a perfectly acceptable SOP deviation and an unsafe flight maneuver for example.Or the line between abandoning a checklist and landing asap or continuing to hold and complete the checklist whilst everyone burns.He/she knows when to shut up and look out of the window and when not to.In short,give status where status is due.
The people that make up the crew(both f/deck and cabin)of a commercial airliner are NOT of equal status.A good Captain will set a tone where this unequivocal truth is not rammed down their throats but is merely quietly understood by all.He can do this by setting an informal and friendly atmosphere and encouraging input from all.A good First Officer is someone who never forces the Commander to remind him of this unequivocal truth.
This is true CRM.

As for name-calling protocol.The best is informal and friendly.Second is polite and formal.Worst of all is this politically-correct "everybodys equal,you fly the plane and leave the cabin to me" familiarity.
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