Connex,
is that who you work for???
first of all... I was employed by BA because of my perfect skills.
And my first class training and KNOW how to treat people right.
And I do a perfect job, THANKS!!
And since I'm well educated and have a VERY broad knowledge in life, I do know what I'm talking about.. AND treat my pax and collegues perfect.
BUT it's just when petty little people like you come in and think you know better.. then it's then when I raise my voice and won't take any crap from.
so better take your bitter little ¨spent 3 days in a tent¨ a** and go and get your facts right before you start with me.