I'm thrilled to see this posted up here.
Maybe it will make the National press.
It's an insult to the passengers who pay the fares - , the shareholders and most of all to all those other staff in BA who ( as has been pointed out above) work hard in other departments.
Basically I fee the more people are aware of such shocking practices - the sooner I hope they are bought to an end.
Mike Street has contributed nothing to this company for the last 10 years. I too hope to see Broughton dismiss him.
I have the utmost respect for RE and I think we are lucky to have him on board - but I'd like to see him try to justify this.