Irronbutt57,
To take your point further if it were not for present managements galant efforts to turn this airline around times would really be tuff.
It's sad to see that within our midsts we still have seeds of the past. It's equally sad to see these people trying their best with these stupid anonymous letters to achieve something. They lack the intellect to see that the only thing they achieve is to gain our contempt.
Fly safe
Snails