Difficult Situations
For the Excel airways seniors courses we have to present to the rest of the group what we as seniors would do to solve various situations. I thought I would be recourseful and ask what you guys would do. (I only know 2 situations so far, will post any other ones as I am given them)
1, As passenger boarding is completed, you find a family of 5, 2 adults, 1 kid, 1 teenager and an inf have been completely split up on a full flight. What do you do?
2, Mid flight 2 crew start fighting in the cabin, how do you deal with this, what are the priorities.
Thanks for your ideas and help.
XL ONE