I only see broken Fujitsus so can't comment on quality etc - I'm not sure if they do on-site warranty work for notebooks/laptops as I only get jobs for towers (Dell do on-sites for notebooks and towers).
Fujitsu's technical support is superb - but then again the number I dial gets me to the front of the Q. everytime
.
By the way of all the responses on this thread no-one has really offered a good replacements for Dell - i.e. where the choices/prices/performance are matched and supplemented by the holly grail of excellent and promp technical support - apart from Mesh maybe... (their 64bit machines are tempting, very tempting - when I have 3K spare....mmmmm).
amofw