Amazes me that passengers expect to be treated so well on low cost carriers (not by the crew but by the operator) - at the rates that are paid for carriage is it not to be expected that commercial decisions will invariably take precedence over anything else ?
If I stay in a budget hotel I know what to expect for my money - if I stay five star I expect five star treatment - same applies to the aviation industry. Now if a low-cost operator started to treat its
passengers in a five star manner for one star cost - they really would make some money - but then the accountants would'nt like it.................