Pilotwolf :-
The point I was trying to make about BAA at Heathrow is that it is their noise policy that is delaying passengers regarding the towing at T4.
As for the x-ray machines, with all the arriving traffic at that time of day, which they know is going to happen, I have NEVER seen all the machines staffed, which would reduce the delays considerably.
The machines with the "sorry not in use" notices all appeared to be in standby mode and not broken, so, unless someone from BAA can confirm otherwise I assume they would work.
The saga of my return journey certainly caused a few raised eyebrows at ScACC this morning, and what's this rumour that we are changing our company name to "AIRTRACK" ?