As far as the Servisair/Globeground merger being off goes, this is a surprise. Penauille Polyservice SA of France own 51% of Globeground with a commitment to buy the rest at some point this year, as well as owning all of Servisair. Things may have gone a bit quiet, but I doubt that they are off. I may be wrong but I'd be surprised. And as far as Servisair goes with respect to quality, it is very hard to get staff to provide top quality because you cant pay them enough due to the "no-frills" airlines expecting "frills" handling at ridiculous prices. The rates that Go, Easy, Ryan etc get are unsustainable for the handling agents, especially as theres always one that is prepared to buy market share until one goes bump. And then when an agent goes bump, and the agents try to get reasonable prices, the airlines then go and whine to the airport authority that a lack of competition is driving up prices (see LGW Ogden, GHI, Servisair). Vicious circle, unfortunately, which is why we are seeing all these alliances in Handling, because this is one way to get economies of scale. Anyway good luck to all my ex colleagues at Servisair, and also to any poor put upon handler! They all want to do a good job you know. <img src="smile.gif" border="0">