Challenging Virus Problem
Ok, I'll try and give all the experts as much advice as possible. A friend just had a new hard disk and power supply fitted after a suspected power surge. Nice chap in computer shop installed this so I am *presuming* this is not the problem.
Friend did not run any virus scanner or firewall(I know, I thought the same). When the new hard disk was installed what was left on the old hard disk was put on the new one.
The problem is that now that I have harrased him into buying a Norton package that it keeps freezing/crashing after about 10 mins of scanning and always at the same place. Other operations on the computer are fine, like using the Net word docs etc. There is the odd crash or freeze though.
I ran the Trend Micro online scnner and it turned up nothing, but a freeware registry checker says I have trojan rvp. The file that Norton freezes on is windows/drivers_cache/i386 I htink it was.
What I really want to do is let Norton run all the way through without it crashing so I at least no if its a virus or a hardware problem. Any thoughts or suggestions welcome...