You said it. They were a seriously lucky bunch. Any ongoing string of incidents (and this is actually much more than number two) indicates a possible systematic breakdown of safety management somewhere. I suggest that any business who suffers ongoing potentially deadly mishaps should take the iniative and get an independent risk management assesment carried out on the policies, training, pilots, staff, management etc etc.
It's a very short journey from minor mishap to multiple fatality. Have a look at the atsb website and you'll see how many families are killed in GA mishaps just like this one.
If we were talking about a mining site or offshore oil/gas rig with that record, this business would be in it up to it's neck. Let's not forget that this is the safety of the travelling public we are talking about here.
Have a good weekend all. I'm off sailing the Whitsundays, safer than flying.... sometimes.