An absolute joke
The company suffers from highly incompetent leadership, resulting in massive turnover. Most of the original administrative staff and crew have already left, yet the company constantly hires new pilots despite a stagnant fleet. The CEO excels at self-promotion on LinkedIn, but his actual track record reveals a constant reliance on improvisation and poor decision-making. He struggles to close crucial deals, and management repeatedly demonstrates a careless approach to running the business.
Operational Inefficiency
Despite operating a small fleet of only four aircraft with well-planned schedules, the crewing department is completely disorganized. Rosters change constantly, and the company frequently double-books or triple-books flight tickets. Crew members are routinely dispatched inefficiently, such as crossing paths on the highway to send Birmingham (BHX) staff to East Midlands (EMA) while simultaneously sending EMA staff to BHX. Standby allocations are equally unbalanced, sometimes leaving five pilots at one base and zero at another. This operational chaos has resulted in lost contracts, a three-week standby fiasco in Münster, and multiple findings from the IAA for duty time violations.
Working Conditions and Contracts
The company uses chronic staff shortages as an excuse to enforce "flexible" contract terms, frequently forcing crew members to extend their rotations. Management constantly attempts to manipulate agreements to lower salaries and increase workloads, recently cutting day-off compensation from €800 to €500. Staff are treated poorly, evidenced by the firing and rehiring of almost all cabin crew last year. Furthermore, pilots were forced onto a poorly negotiated contract with SpiceJet in India on short notice, with the HR agency (AAP) threatening job losses for anyone who refused to sign.
Financial Strategy and Oversight
While the company benefits from a guaranteed summer income stream through the TUI group, they consistently fail to secure profitable winter operations. The constant turnover means management wastes significant money paying AAP for endless recruitment, cadet type ratings, and OCC for new pilots. The frontline staff is full of great people, but the leadership's malpractice is severely damaging the operation. Given the high standards of TUI and Enter Air, it raises the question of whether their respective boards are aware of the severe mismanagement occurring here.