studi,
Not choosen for ability, was 'who you know', period
bealzebub
The fuelers were company employees, not contractors, hence the required retraining.
It did not help of course that the company had decided to try to work locals into these positions, with limited success, at that time.
This process was re-evaluated, after this incident.
Is the Captain responsible, yes.
And, he took care of the problem.
All management types were in agreement on this aspect.
Were the First Officers in this company 'stepped on' big time if they fell out of line?
Absolutely.
As it should be, in my opinion.
But hey, they are Captains now, and get to return the 'favor'.
