Im just a pax and I flew European from Gatwick to Sanford on 31 Jan.
The plane seemed in a bit of a state internaly. On to of that we had a 'technical' problem of some sort soon after take off.
we had to dump fuel and return to gatwick.
left the next day after a night in a Hotel. 400 odd extremly cheesed off punters. (and a nice big bill for somebody no doubt)
PS
I have to say the Europen staff were briliant. shame about the plane