Trafalgar I don’t necessarily disagree with the essence of what you are saying. Having also gone through the school of hard knocks and worked for Cathay in the ‘old days’. Including somehow surviving the command course. However I had built up a carapace of (much used word now) resilience having been battered into shape in a prior airline, Britannia Airways. The chief trainer of aforesaid company after a particularly fraught simulator session had assessed me as ‘foxtrotting useless’. Harsh but fair I suppose. In terms of cx and the individual concerned with the amusing sobriquet you are not wrong in that he is highly knowledgeable. My take is that there should be some middle ground. A little courtesy in the professional context is not out of place and I also agree that a few of the newer generation can be a little ahem, over sensitive. Essentially there is no place or should not be for the brutal debrief laced with profanity which has occurred in the past. Probably a good thing.