Thanks for the reply R.
This is a full rundown of the problem.
I up graded to ADSL on 28th January 2004 with Freedom2surf, the same ISP I have used for several years on dial up.
Since going on broadband I can no longer gain access to a chatroom on
http://groups.msn.com Where I get the message ‘Networking problems are preventing you from connecting to the chat service. Please try again later.’
I can connect to the chat service via dial-up however.
MSN’s solution was to clear cache/delete your cookies and remove/reinstall the MSN Chat Control.
This I have done to no avail.
Freedom2surf suggested it may be the modem/router firewall preventing access, but supplied no information as to how to rectify this.
My son has spent about four or five hours trying to sort this out but he too is now baffled.
My operating system is Windows XP
ISP is Freedom2surf.
Modem/router is US Robotics SureConnect ADSL Ethernet/USB Router model number 9003.
Any help would be appreciated.
Turin's Dad
