PPRuNe Forums - View Single Post - One on One with David Smith from Robinson
Old 5th December 2025 | 09:58
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Hughes500
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Originally Posted by Bell_ringer
Corporate greed? Sounds more like customer ignorance.
Be grateful that we have a senior member of their team taking time to speak to a broad community based on extensive experience and a deep understanding of the business. Yet we have one individual who does not represent the typical customer, making a fuss because they, individually, are cash-strapped and are completely disconnected from the state of the global economy.
Costs have not changed in isolation and it remains the best value and opportunity for pilots to train and fly rotorcraft.

For those of us that own and run businesses, it has been an interesting journey the last many years and costs aren't pushed onto customers because we'd like larger dividends, as nice as that would be. For the most part, thanks to global, and frequently US-lead, issues we are having to suck up more and more to ease client pain, which despite appearances, has a negative effect on the bottom line.
To be fair to Robbie, he does have a point
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