At least after listening to the yelling in the background I have a better idea what this CRM is all about. Any guesses on the height he was travelling at when it all went pearshaped.
I've just stared flying in the city again after a few years in the bush and I've got to say that there doesn't seem to be much room down bellow in the event of problems. Add to that the difficulties of darkness & I think they can be well pleased with the result