A letter in today's Sydney Morning Herald;
"My booking on QF126 Auckland to Brisbane on September 10 was cancelled at 8.30pm (technical reasons?) and I was transferred to QF120 early the next morning. At 10.30pm, another text advised that the QF120 booking had been cancelled, and I was being transferred to Jetstar JQ154, with a change from business class to economy.
At the Jetstar check-in at Auckland Airport, I had to pay $98 for baggage, which was free in the original Qantas booking. I didn’t receive a food voucher for the flight and with no advance notice, could not bring my own entertainment. I’m now awaiting a response from Qantas, but I’m not holding my breath.
Murray Cullen, East Ballina, NSW "