In the end I had to do a clean install as Windows no longer recognised my PIN and Internet was locked out so could not get the Microsoft app for lock outs. As Admin my password was said to be incorrect, Windows log in a no go and Microsoft account password said to be incorrect. Having the Windows 7 overlay on the computer turned out to be a disadvantage to alternate access to troubleshooting. Some data and files were lost as reinstall choices did not allow repair. Overall the effort and updates took 4 hours.