ASNA
Agree completely, wasn't meant to be set in concrete and of course every situation is different and we all do what is required at the time. Was just looking for a little consideration
ShooTheGap
How personal do you want to get on an open forum like this? Do you want us all evaluating your CV over the internet? Whilst it's always entertaining to watch a cat fight, this thread was actually doing some good. Speaking of which, think most of us agree with your last statement but if something goes wrong we'll be for the high jump. Maybe if we stuck rigidly to the rules imposed on us and to hell with the service, then maybe complaints would rise and we might see some change around here. Well we can always live in hope