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Old 28th June 2025 | 17:38
  #8 (permalink)  
B2N2
 
Joined: Dec 2001
: ATPL
Posts: 3,759
Likes: 424
From: GA, USA
It’s also cultivating a mental state of leadership.
How would you handle a situation with the refueler, a maintenance engineer, a cabin crew member or a gate agent that made a mistake or just did an exceptional job?
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