Originally Posted by
2Planks
Doing what jet2 do well. Looking after their customers so that everyone gets their holiday, even if they are 4 hours late.
Yes, I know they do a lot of package hols.
Not sure if this IT Fail is an extraordinary circumstance for dodging compensation though.
This article does not say Jet2 were any better than TUI faced with a full IT meltdown
https://www.travelandtourworld.com/n...ex-and-beyond/