Well, I've been with plusnet since our exchange was enabled in November and I have no complaints either. Similar prices to Pipex.
In my opinion, BT always seem to charge more for any service that they provide, relying on their name to persuade us punters to use them. I pay them an arm and a leg to hire my telephone line and I had to pay another one to enable ASDL but the competition seems to be able to provide everything else more cheaply - it's always been the same!
P.P.