They're great but have some limitation. Recently from CDG to DXB and awaiting my connection I looked at my trackers and to my alarm one of the bags was at the airport in Amman, Jordan.
I trundled off to the service desk and they told me that their system shows the bag in DXB as expected. I showed them the phone screen, they then told me to wait awhile. About 30 mins later, sure enough it showed DXB.
Presume its last location was captured by the phone of a pax heading to Amman who had no cell service in CDG. When their phone next connected it sent my bag's location as where the phone was at the time of connection, not at the time of signal acquisition. Of course my bag having been in a hold for longer than the CDG - Jordan flight had not updated.
Last edited by compressor stall; 20th March 2025 at 21:26.