Originally Posted by
MH_359
During the first 30 seconds of Question 1 (Video Interview Stage), my screen went blank causing me to pause and stop completely. I am not sure if it is related, but I had issues logging into the portal for the past hour with a continuous loading symbol. When it came back online, it had around 30 seconds left on that timer where it has the options 'record again or submit question'. I assumed that it would just automatically start recording for the second attempt without me having to press anything when the countdown went to zero. It then moved me on to Question 2 without allowing me to record the other two attempts. Even when I went to press start question 2 it just had this continuous loading cycle on my browser causing it to crash and refresh locking me out completely.
I have emailed the Speedbird Academy email address, but I was wondering if anyone has ever encountered an issue like this before and if so how did BA deal with it since it just doesn't feel fair that it glitched during the first recording then gave me seconds to click either record again or submit question with timer running out going to next question and even that not working properly. I do hope they don't say tough luck as I now feel awful.
Sorry this isn't helpful to your question but does this mean some people have progressed to the Video Interview Stage already?