Originally Posted by
DaveReidUK
The correct reaction is to be grateful that you didn't get clobbered on the way out too.
Happened to us at LIS last year - not having flown EZY for a while, we hadn't twigged that they had reduced the allowable carry-on size in the meantime.
They put a hold baggage label on mine after it failed to fit the gauge and stung me for the charge, then told me to take it out to the aircraft, where it would be put in the hold. Inexplicably, the label detached itself en route to the steps and it ended up in the overhead where of course I already knew it would fit.
I had similar experiences (some time ago now) when my bag would cause no problem and fitted comfortably on my flights inbound to BHX but oddly enough didn't meet the requirements outbound. I too would have a label put on the bag and these too would always mysteriously disappear between the gate and the aircraft. Cabin crew never ever questioned the bag. I used the bag all the time and never had any issues with it except for the one handling agency at BHX. It was btw neither RYR nor EZY. I'm all for rules but make them fair and be consistent!