First, try a power cycle by holding the power button for 10 seconds to fully shut it down. Unplug the console for a few minutes, then plug it back in and restart it. If that doesn’t work, you can try resetting the display settings in case it’s a resolution issue. To do this, hold the Eject button (or Pair button for Series S) and the Power button simultaneously until you hear a second beep—this boots it into low-resolution mode so you can adjust the settings. Also, double-check your HDMI cable and port. Sometimes swapping cables or testing on a different TV can make a difference.
If none of these steps help, you might need to consider performing an offline system update using a USB drive, which Microsoft outlines in their support guides. If all else fails, it’s likely a hardware issue, and reaching out to Amazon or Xbox support for a replacement would be the best move. Hopefully, you’ll be up and gaming soon!
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