Safety starts with silence
"We live in an increasingly complex world. The variability of situations we can end up in is almost limitless, so it is practically impossible to be fully prepared for every possible situation. There comes the resilience. We can anticipate but we must necessarily be flexible enough and ready to adapt without hesitation to new situations that have never been experienced. It is like to live hand on a pulse.
Statistics are a good thing. Sometimes it's good to look in the rearview mirror and see that we're on the right track and have done a good job, but that just doesn't tell you anything about tomorrow. Today we must be better than yesterday and tomorrow better than today. This is the only way we can guarantee the level of safety in the future as well.
Just like music starts with complete silence - our safety in aviation starts from zero. Safety is still not waiting for us. We build it from scratch every day."
Atte Jokinen, Captain, Finnair