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Old 11th September 2024 | 14:41
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SpringHeeledJack
 
Joined: Jan 2008
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From: There and here
Sounds like they were a 'computer says no' type of agent. That said, for the baggage handlers there's no doubt a single person limit as per H&S rules and that is 23kgs per item. There should be a little leeway, as 1.5kgs could be put in a plastic bag and carried by the OP if it was such an issue to the airline.
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