The phoneline was an existing number with EE both confirmed on the same day by email the transfer.
I have received incoming calls (including cold calls) but cannot dial out. I plugged into the router via an adapter installed with it.
I am begining to believe that the router my be 'second hand' from a previous customer? I occasionally get prompts to 'reconnect a card reader' Something I have never had. I also never received any written instructions which I have checked is against the law. The access code was written on the box. There is another code on its makers plate. This is the youfibre leaflet the support said I didn't need!
Aris router (youfibre.com). I am afraid I have got fed up with questions and not getting answers. I'm sorely tempted to do a 'factory reset. but why should I?
mmitch.