PPRuNe Forums - View Single Post - SQ - another airline that thinks we're stupid
Old 19th August 2024 | 19:11
  #12 (permalink)  
Abrahn
Community Builder
 
Joined: Jun 2022
Posts: 154
Likes: 198
From: England
Originally Posted by Asturias56
yes - we all know what is going on
I strongly suspect we don't know what's going on, or at least what's going on isn't what you think it is.

Any use of behavioural data for price customisation should be mentioned in the privacy policy, and it isn't - at least not explicitly - and it would be very generous to consider it website or product customisation. That said they are using tech that would allow them to if they wanted.

Automated models aimed at influencing behaviour should be, as of 1st August, regulated by the EU so we might start to see more transparency.

Abrahn is offline  
Reply