Hi the road atlas,
The BKK and AKL based QF crews are outsourced through a labour hire company. They are hired on a full time basis however receive substantially inferior conditions and pay compared to those based in AU. Particularly those based in BKK.
There is no opportunity for promotion in those bases as there are no CSM positions, all CSMs are AU based.
They do not receive the same level of staff travel either, though they do receive one (possibly two) trips per year at a discounted rate.
As for call centres in India, I have no idea as to the authenticity of that, it was suggested earlier in the thread.
Hope that helps!
SG