Still no joy.
I work less than a mile from the Pipex headquarters so I am going to go this afternoon and get them to test my modem.
I have pinpointed a problem with the drivers. The driver installs fine. No problems as long as it is done directly after a reboot. Then windows tries to detect the modem which it does. It then tries to install the drivers(?). At this point if flashes up a message saying. "New Hardware Found - A problem occured during installation of the new hardware. Your new harware may not function correctly"
When I then go into device manager and look at the Speedtouch in the list I check the properties and it says "this hardware has no device driver installed" yet if I click on the drivers tab it lists the driver correctly.
So Windows cannot comunicate with the modem. Probably a modem problem then unless there is a problem with the registyr preventing it from storing the driver details.
Such fun!
DeepC