“My neighbor called the FAA hotline and they are closed on Sundays,” Bissell-Linsk said. “So he just called Delta.”
Ah, yes. The adequate funding for the FAA. Per
https://www.faa.gov/documentLibrary/.../ND/1070.1.pdf (FAA document dated 2000)
8. PROCEDURES. These procedures apply to the Administrator's and Consumer Hotlines. a. FAA employees may contact the Administrator's Hotline by calling 202-267-9532. Consumers may contact the Consumer Hotline by calling 1-800-322-7873 or by accessing the FAA web site. The normal hours of operation for the Hotline Operations Program are 8 a.m. to 4 p.m. ET, Monday through Friday, except on Federal holidays. After 4 p.m., callers may leave voice mail messages and request return calls on the next business day.