Spud ....... thanks for being so kind not to mention my spelling , poor editing, or questioning how many glases I might have had. I did just have an idea why you and I may differ on our views. I live in Denver, they have something like 65% of the market and that may be the problem here. They are the Kings and act so. Maybe in Ohio they may have a totally different attitude. Often the smaller the station the more friendly they are. I have had FAA friends tell me it is a safe airline.